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Quality policy
Privacy policy
WEBSITE PRIVACY POLICY
https://gruponet.es
I. PRIVACY AND DATA PROTECTION POLICY
Respecting the provisions of current legislation, Gruponet Telecommunication Solutions (hereinafter also the Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.
Laws included in this privacy policy
This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it respects the following rules:
• Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) .
• Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
• Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).
Identity of the person responsible for the processing of personal data
The person responsible for the processing of personal data collected in GrupoNET Soluciones de Telecomunicación is: GRUPONET SOLUCIONES DE TELECOMUNICACIÓN, SL, provided with NIF: B85832368 and registered in: Mercantile Registry of Madrid whose representative is: Carlos Sánchez Soriano (hereinafter, Responsible for the treatment ). His contact details are as follows:
Address: C / Cercedilla, 12 - 28925 Alcorcón - Madrid Contact phone: 916621407 Contact email: info@gruponet.es
Personal Data Record
In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Gruponet Soluciones de Telecomunicación through the forms on its pages will be incorporated and will be treated in our files in order to facilitate, expedite and comply with the commitments established between GrupoNET Soluciones de Telecomunicación and the User or the maintenance of the relationship established in the forms that the User fills in, or to attend to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD applies, a record of treatment activities is kept that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the RGPD.
Principles applicable to the processing of personal data
The processing of the User's personal data will be subject to the following principles contained in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights:
• Principle of legality, loyalty and transparency: the consent of the User will be required at all times, prior completely transparent information of the purposes for which the personal data is collected.
• Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
• Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always up-to-date.
• Principle of limitation of the conservation period: personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its treatment.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
• Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.
Categories of personal data
The categories of data that are treated in Gruponet Soluciones de Telecomunicación are only identifying data. In no case are special categories of personal data processed in the sense of article 9 of the RGPD.
Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. Gruponet Soluciones de Telecomunicación undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.
The User will have the right to withdraw his consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent or it will not condition the use of the Website.
On the occasions in which the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.
Purposes of the treatment to which the personal data are destined
Personal data is collected and managed by Gruponet Soluciones de Telecomunicación in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills out or to attend a request or inquiry.
Likewise, the data may be used for a commercial, personalization, operational and statistical purpose, and activities of the corporate purpose of Gruponet Soluciones de Telecomunicación, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User. , as well as improving the quality, operation and navigation of the Website.
At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be used; that is, the use or uses that will be given to the information collected.
Retention periods of personal data
Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only for the following period: 1 year, or until the User requests its deletion.
At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.
Recipients of personal data
The User's personal data will not be shared with third parties.
In any case, at the time the personal data is obtained, the User will be informed about the recipients or the categories of recipients of the personal data.
Personal data of minors
Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the treatment of your personal data in a lawful manner by Gruponet Soluciones de Telecomunicación. In the case of a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.
Secrecy and security of personal data
Gruponet Soluciones de Telecomunicación undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and avoid destruction, loss or alteration accidental or unlawful personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted safely and confidentially, as the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted. .
However, because Gruponet Soluciones de Telecomunicación cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when it occurs a violation of the security of personal data that is likely to involve a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, a violation of the security of personal data is understood to be any violation of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to said data.
Personal data will be treated as confidential by the person in charge of the treatment, who undertakes to inform about and guarantee by means of a legal or contractual obligation that said confidentiality is respected by his employees, associates, and any person to whom he makes the information accessible. information.
Rights derived from the processing of personal data
The User has over Gruponet Soluciones de Telecomunicación and may, therefore, exercise the following rights recognized in the RGPD and in the Law against the Data Controller Organic 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights:
• Right of access: It is the right of the User to obtain confirmation of whether or not Gruponet Soluciones de Telecomunicación is treating their personal data and, if so, obtain information about their specific personal data and the treatment that Gruponet Soluciones de Telecomunicación has made or carried out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
• Right of rectification: It is the right of the User to have their personal data modified that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
• Right of deletion ("the right to be forgotten"): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; The User has withdrawn his consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must adopt reasonable measures to inform those responsible for processing the personal data of the interested party's request to delete any link to those personal data.
• Right to limitation of treatment: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he disputes the accuracy of his personal data; the treatment is unlawful; The person in charge of the treatment no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
• Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the person in charge of the treatment their personal data in a structured format, of common use and mechanical reading, and to transmit them to another responsible for the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
• Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease their processing by Gruponet Soluciones de Telecomunicación.
• Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise.
Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference "RGPD-https: //gruponet.es", specifying:
• Name, surname of the User and copy of the DNI. In the cases in which representation is admitted, it will also be necessary to identify the person representing the User by the same means, as well as the document proving the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.
• Request with the specific reasons for the request or information to which you want to access.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document that proves the request you make.
This request and any other attached document may be sent to the following address and / or email:
Postal address: C / Cercedilla, 12 - 289259 Alcorcón - Madrid Email: info@gruponet.es
Claims before the supervisory authority
In the event that the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged offense. In the case of Spain, the control authority is the Spanish Agency for Data Protection (http://www.agpd.es).
II. COOKIES POLICY
Access to this Website may imply the use of cookies. The cookies They are small amounts of information that are stored in the browser used by each User - in the different devices that they can use to navigate - so that the server remembers certain information that later and only the server that implemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device.
Cookies are automatic procedures for collecting information regarding the preferences determined by the User during his visit to the Website in order to recognize him as a User, and personalize his experience and use of the Website, and may also, for example, help to identify and resolve errors.
The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User's phone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way that the User's private information is part of the Cookie file is for the user to personally give that information to the server.
Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for the use of the same, the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered by an affirmative and positive decision, before the initial treatment, removable and documented.
Third party cookies
They are cookies used and managed by external entities that provide Gruponet Soluciones de Telecomunicación services requested by it to improve the Website and the user experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyze navigation information, that is, how the User interacts with the Website.
The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the visit time, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users a Content and / or service of the highest quality. In any case, the information is collected anonymously and trend reports on the Website are prepared without identifying individual users.
You can obtain more information about cookies, information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. at the following link (s):
Google analytics
The entity (s) in charge of providing cookies may transfer this information to third parties, as long as it is required by law or it is a third party that processes this information for said entities.
Disable, reject and delete cookies
The User can disable, reject and delete the cookies - totally or partially - installed on his device through the configuration of his browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies - totally or partially - you may continue to use the Website, although the use of some of its features may be limited.
III. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as that they accept the processing of their personal data so that the Responsible for the treatment can proceed to the same in the form, during the deadlines and for the purposes indicated. The use of the Website will imply the acceptance of the Privacy and Cookies Policy of the same.
GrupoNET Soluciones de Telecomunicación reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy and Cookies Policy will be notified fo Explicit signature to the User.
This Privacy and Cookies Policy was updated on May 17, 2021 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in what Regarding the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
Consentimiento para el uso de cookies.
Para que nuestro sitio web funcione correctamente utilizamos cookies. Para obtener tu consentimiento válido para el uso y el almacenamiento de cookies en el navegador que utilizas para acceder a nuestro sitio web y para documentarlo adecuadamente utilizamos una plataforma de gestión del consentimiento: CookieFirst. Esta tecnología es proporcionada por Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, Países Bajos. Sitio web: https://cookiefirst.com denominado CookieFirst.
Cuando accedes a nuestro sitio web, se establece una conexión con el servidor de CookieFirst para darnos la posibilidad de obtener tu consentimiento válido para el uso de cookies determinadas. A continuación, CookieFirst almacena una cookie en tu navegador para poder activar sólo aquellas cookies a las que has dado tu consentimiento y para documentarlo adecuadamente. Los datos procesados se almacenan hasta que expira el periodo de almacenamiento predefinido o hasta que solicites la eliminación de los datos. A pesar de lo anterior, pueden aplicarse determinados periodos de almacenamiento legales obligatorios.
CookieFirst se utiliza para obtener el consentimiento legalmente requerido para el uso de cookies. La base legal para ello es el artículo 6(1)(c) del Reglamento General de Protección de Datos (GDPR).
Acuerdo de procesamiento de datos
Hemos celebrado un acuerdo de procesamiento de datos con CookieFirst. Se trata de un contrato exigido por la ley de protección de datos, que garantiza que los datos de los visitantes de nuestro sitio web solo se procesan de acuerdo con nuestras instrucciones y en cumplimiento del GDPR.
Archivos de registro del servidor
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